Delivery Information

Thank you for your order

Our aim is to process and deliver your order promptly and with the utmost care. Please see our delivery information below or alternatively please use our delivery guide pricing service when you proceed to the check out.

Castelli Christmas Delivery Dates

Order by 18th December (before midday) for pre Christmas delivery! (Express delivery option.)

UK LAST ORDER DATES

Dates are advisory only and cannot be guaranteed, please see Disruption to Royal Mail postal services information below.

All dates shown are based on GMT and are subject to change.

Super Saver 2nd Class - 9th December 2022 (midday)

Standard Plus 1st Class - 14th December 2022 (midday)

Express FedEx - 18th December 2022 (midday)

Please note personalisation services will take longer. Please allow extra time for this. Our last suggested order date for pre-Christmas despatch for personalisation is 11th December 2022 based on a minimum delivery option of Standard Plus.

INTERNATIONAL LAST ORDER DATES

14th December 2022.

Christmas Close

We will be closed over the festive period whilst our lovely staff take a well deserved break! You can still place your orders on-line over the festive period. Any orders placed after the 23rd December will be processed after the 3rd January 2023.

Disruption to Royal Mail postal services

Disruption to Royal Mail postal services may impact your Castelli deliveries on the following dates :

- Thursday 1 December 2022

- Friday 9 December 2022

- Sunday 11 December 2022

- Wednesday 14 December 2022

....

Further dates planned but not yet formally notified :

- Thursday 15 December 2022

- Friday 23 December 2022

- Saturday 24 December 2022

Further information is available directly from Royal Mail via the following link

royalmail.com/latest-news

Delivery of Personalised items

Please allow additional time for delivery of personalised items.

We tailor make your item to your requirements which adds extra time whilst we are creating your personalised item. Please allow an extra 2-3 days onto your selected delivery method.

FREE Delivery UK

Spend over £25.00 and receive FREE 'Super Saver' shipping.

Spend over £150.00 and receive FREE 'Tracked' shipping.

Mainland UK only. Excludes Highlands and Islands.

COVID-19 : Our online store is open and delivering...

Our online store is open and we are staffed and ready to deliver your notebooks or diaries.

Our employees safety and well being is of the utmost importance to us and we are doing all we can to mitigate the potential spread of Covid-19 within our premises and have worked hard to achieve a Covid-19 secure audit.

Further information can be found within our Statements.

For Tracked & Secure Deliveries

To choose these services please select your preferred available options from the 'Select Shipping Method' function within your shopping basket.

Signed Delivery 8am-5pm Monday - Friday, excluding public holidays.

International Shipping

For Worldwide orders, delivery times and cost will vary subject to location. Please request a delivery quote before purchasing or simply use the 'Get Quote' function within your shopping basket. Deliveries can take up to 28 days.

When placing an order outside of the UK you may be charged duty and handling charges locally on receipt of the order. Castelli does not participate in the VAT refund scheme for customers outside the UK.

Shipping Method & Cost Advice

Please use the 'Get Quote' service to be advised of the shipping, using the 'Estimate Delivery' function located within your shopping basket.

Further Information

If you have any other questions please contact us and we will be happy to assist any way we can.

Email: shop@castelli.co.uk 
Phone: 00 44 (0) 1892 612 215